There is nothing quite like the moment an insured receives a claim check they were told would never come. Sometimes it is six figures. Sometimes it is enough to repair a storefront, replace damaged equipment, or cover months of lost income. Regardless of the amount, that check represents something bigger than a payment. It is proof that advocacy works.
As a non-attorney claims management and advocacy firm, Capital Green Consulting exists for one purpose: to protect policyholders when the losses are real, the stakes are high, and the insurance carrier is saying “no.”
With more than 25 years of industry experience, I understand how policies are written, how carriers evaluate losses, and most importantly, what it takes to secure coverage—even in difficult, denied, or disputed claims.
Over the course of my career, I have:
Recovered payments for insureds who were originally told there was no coverage
Overturned claim denials by challenging improper interpretations of policy language
Negotiated settlements that kept businesses open and employees working
Managed communication with adjusters, attorneys, and third parties so the client did not have to
Drafted policy contract language that is still used by carriers in the U.S. and Canada today
Most business owners are experts in running their business not in navigating insurance contracts, exclusions, endorsements, and coverage disputes. Claims can be overwhelming, time-consuming, and adversarial. Many insureds feel stuck between what they were promised when they purchased the policy and what the carrier is now willing to pay.
That gap is where Capital Green Consulting makes the difference.
Our role is simple:
Fight for what is fair
Demand what is promised
Recover what is owed
The photograph of the claim check accompanying this article is not just a success story—it is a reminder that businesses do not have to accept the first answer they are given. Denied claims can be overturned. Disputes can be challenged. And policyholders can win.
If your business is struggling through a claim, facing a denial, or dealing with delays, Capital Green Consulting can help. Your job is to run your company. My job is to make sure your insurer holds up its end of the contract.
Because at the end of the day, a denied claim is not the end of the story.
